Return and Refund Policy
Last updated: August 14, 2026
At Arrangedgoods, your satisfaction matters to us. If something is not right with your order, we want to make it easy for you to return or exchange it. Please read our policy below to understand your options.
1. Return Eligibility
To be eligible for a return, your item must meet the following criteria: the request is made within 7 days of delivery, the product is unused, unworn, and in its original condition, the item is in its original packaging with all tags, labels, and accessories intact, and you have proof of purchase in the form of your order number or invoice. Certain products may not be eligible for return, as outlined in the Non-Returnable Items section below.
2. Return Timeframe
You may request a return within 7 days from the date of delivery. Return requests made after this window will not be accepted, except in cases of damaged or defective products as described in Section 5.
3. How to Initiate a Return
To request a return, please log in to your account with the same Gmail ID you fill while ordering and go to Order History, or contact us at support@arrangedgoods.com Our team will review your request and share return instructions if approved. Pack the item securely in its original packaging, then ship it back to the address provided, or arrange a reverse pickup if available in your area.
4. Refund Process and Timing
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds are processed within 5 to 7 business days to your original payment method for prepaid orders, or via bank transfer or UPI for Cash on Delivery orders. Please note that your bank or payment provider may take additional time to reflect the refund in your account.
5. Damaged or Defective Products
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at support@arrangedgoods.com with clear photos or videos of the product and packaging. We will arrange a free replacement or full refund, depending on your preference and product availability. No return shipping charges apply in cases of damaged, defective, or incorrect items sent by us.
6. Exchange Options
If you would like a different size, colour, or product instead of a refund, we are happy to help with an exchange, subject to product availability. Exchange requests follow the same eligibility criteria and timeframe as returns. Contact us at support@arrangedgoods.com to initiate an exchange.
7. Non-Returnable Items
The following items are not eligible for return or exchange, unless received damaged or defective: innerwear, cosmetics, and personal care items for hygiene reasons, items marked as final sale or non-returnable on the product page, products damaged due to misuse or normal wear and tear, and gift cards.
8. Return Shipping Costs
If the return is due to a change of mind or an incorrect selection by the customer, return shipping costs will be borne by the customer. If the return is due to our error, such as a wrong item, or a damaged or defective product, we will cover the return shipping cost.
9. Order Cancellations
Orders can be cancelled only within 24 hours of placing the order, provided they have not yet been shipped, by contacting us at support@arrangedgoods.com. After 24 hours of placing order , it cannot be cancelled and will need to follow the standard return process upon delivery.
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10. Contact Us
For any questions about returns, exchanges, or refunds, reach out to us at:
Arrangedgoods Customer Support
📧 Email: support@arrangedgoods.com
📞 Phone or whatsapp chat with us - 7878257150
We are committed to making things right. Your trust means everything to us.